Privacy policy

1. Introduction

Womany (“we”, “us”, “our”) respects your privacy. This Policy explains what personal data we collect, why we collect it, how we use it, and your choices.

2. Information we collect

a) Account & transactional data: name, email, phone, delivery address, order history, billing info (card tokenization or masked number).
b) Payment data: full card details are processed by our payment processor (we do not store CVV). We may keep payment tokens.
c) Device & usage data: IP address, browser type, device identifiers, pages visited, clicks, search queries, cookies.
d) Marketing data: preferences, newsletter opt-ins, survey responses.
e) Third-party data: social login data (if you log in via Google/Facebook) and data from analytics/ads partners.
f) Support data: communications with customer support including chat transcripts.

3. How we use your data

  • To process orders, payments, refunds, exchanges and deliveries.
  • To communicate order status, customer service, and important notices.
  • To personalize product recommendations and marketing (only if opted in).
  • To improve Site functionality, detect fraud, and for analytics.
  • To comply with legal obligations.

4. Legal basis (where applicable)

We rely on consent for marketing, contract performance for order processing, and legitimate interests for fraud detection and analytics.

5. Cookies & similar technologies

We use cookies for essential site functions, analytics, and advertising. You can control cookie preferences via the cookie banner or browser settings. Essential cookies cannot be turned off as they are required for the Site to function.

6. Sharing & disclosures

We may share personal data with: payment processors, couriers/logistics providers, analytics & advertising partners, cloud/hosting providers, and professional advisors. We will not sell your personal data. We may disclose data if required by law or to protect rights and safety.

7. Data retention

We retain your account and transaction data for as long as necessary to provide services, comply with legal obligations (e.g., tax records), and enforce agreements. Analytics data may be retained in aggregated or pseudonymized form.

8. Security

We use industry-standard security measures (encryption in transit, secure access controls). However, no system is 100% secure — report suspected breaches to support@womany.in immediately.

9. Your rights & choices

You can: access, correct, update, or delete your personal data; opt out of marketing; request data portability where applicable. To exercise rights, contact privacy@[womanydomain].com. We may require identity verification.

10. Children

The Site is not directed to children under 13. We do not knowingly collect personal data from children under 13.

11. International transfers

If data is transferred outside India (e.g., to cloud providers), we ensure appropriate safeguards.

12. Changes to this Policy

We may update this Policy; we’ll post the revised version and update the “Last updated” date.